Returns Policy
If you have an issue with your order, please reach out to us through our Contact Us page.
We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping
We can ship to to anywhere in the United States (excluding Alaska and Hawaii).
All orders are processed and fulfilled within 24-48 business hours. Estimated delivery dates cannot be provided at this time.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.